Essential Functions

Prepares food items and dispenses beverages as ordered by customers. Verifies cash drawer. Totals prices, receives payments, and balances cash register at end of shift. Cleans counters, utensils and equipment and restocks food items. Uses excellent customer relations skills. Sells gift shop merchandise, receives payments, and balances cash register. Operates a camera and takes pictures of customers boarding the riverboats. Is cross trained in all aspect of the Food & Beverage Department. Works bar, photos, and souvenir retail if needed.

Examples of Work

  • Obtains or receives food and beverage items, sets up displays and stocks shelves, counters, coolers and bins.
  • Verifies cash drawer upon reporting to work. Operates a cash register to total price on food and beverages purchased by customers, receives payment from customers and makes change.
  • Prepares food and beverages, serves customers, replenishes food items and answers questions from customers concerning concession prices.
  • At end of shift removes money and records sales on summary log sheet. Replenishes beginning cash drawer money and meets with Purser to reconcile register tape with deposit.
  • Informs Purser of additional cash needs during cruise. Also, notifies Purser of cash register and cash register tape problems.
  • Cleans shelves, bins, counters, utensil and equipment; sweeps and mops concession area at end of shift.
  • Performs related work and other duties as assigned.

Minimum Requirements

  • An equivalent combination of education and experience may be substituted.
  • Must have excellent customer relation skills.
  • Requires the physical ability to move and life heavy items up to 50lbs to 75lbs.
  • Must work varied schedule.
  • Ability to tolerate hot and cold environments.
  • Able to transit stairs.
  • Able to stand – continuous up to 5 hours during a cruise.


  • Must be a minimum of 16 years of age.
  • Must wear safety equipment as mandated by the U.S Coast Guard.
  • Submit to and pass alcohol and drug test as mandated by the USCG including but not limited to pre-employment, random, and post-accident testing.

Pay & Benefits

  • Starting pay beginning at $15/hour

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