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Please call the Office during our Open Hours with any urgent requests.

Event Details


Contact Info for Group Organizer




Office Hours*

Monday Closed
Tuesday 10 a.m. - 4 p.m.
Wednesday 10 a.m. - 4 p.m.
Thursday 10 a.m. - 4 p.m.
Friday 10 a.m. - 4 p.m.
Saturday 10 a.m. - 4 p.m.
Sunday 10 a.m. - 12 p.m.

*Office hours represent those of our Guest Services team. Our Guest Services office is open for scheduled cruises outside of office hours.

Mailing Address: 401 West River Road, Louisville, KY 40202
Parking Address: 131 West River Road, Louisville, KY 40202